How to Add Virtual Tours in AppFolio: A Complete Tutorial

Cloudpano
July 8, 2025
5 min read
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🏠 How to Add Virtual Tours in AppFolio: A Complete Tutorial

In today's competitive real estate market, renters expect a digital-first experience. 🧑‍💻 One of the best ways to meet that demand? Adding virtual tours to your AppFolio listings. 🔄 These tours give prospective tenants an immersive, 24/7 walkthrough—boosting engagement, reducing no-shows, and accelerating lease-ups. 🚀

This complete tutorial will walk you step-by-step through how to add virtual tours in AppFolio and link you to other helpful resources so you can get the most out of your marketing efforts.

💡 Why Virtual Tours Matter for Leasing Success

Virtual tours have transformed the leasing process. Properties with 3D or 360° tours typically:

  • 📈 Get 2–3x more engagement than those without
  • 🏃‍♂️ Lease up 30–50% faster
  • 👀 Attract more qualified leads with fewer physical showings

If you’re still using only photos, you’re missing out on a massive competitive advantage.

Learn more in:
👉 AppFolio’s Virtual Tour Feature: What Property Managers Need to Know

🧰 What You’ll Need to Get Started

Before you begin, make sure you have the following:

✔️ A virtual tour link (CloudPano, Matterport, Kuula, etc.)
✔️ AppFolio login credentials
✔️ Access to the listing you want to edit
✔️ A strong call-to-action (CTA) to encourage clicks

Still deciding on a platform? Compare tools in:
👉 Virtual Tour Integration for AppFolio: Tools, Platforms, and Best Practices

🧭 Step-by-Step: How to Add a Virtual Tour in AppFolio

1️⃣ Log Into AppFolio

Head over to appfolio.com and sign into your dashboard.

2️⃣ Choose the Property

Navigate to your unit or listing. Click on Properties > Select Unit > Edit Listing.

3️⃣ Paste the Virtual Tour Link

In the Property Description section (or Showing Instructions), paste your tour link.

💬 Pro Tip: Add a CTA like:

🔗 "Take a 360° Virtual Tour Now 👉 [Insert Link]"

This makes it obvious for renters to click.

Need a quick copy/paste template? Use this from:
👉 Step-by-Step: Add a Virtual Tour Link to AppFolio

4️⃣ Save and Publish

Click Save, then preview your listing live. Check:

  • The link works on desktop ✅
  • The link opens smoothly on mobile ✅
  • The tour is mobile-friendly ✅

Track clicks using Bitly or UTM codes if you'd like to measure performance.

🔄 Where Else to Share the Link

Don't stop at your listing page! Consider embedding the tour link in:

📧 Auto-responder emails to leads
📲 SMS follow-ups
📑 Lease application pages
💬 Chatbot flows or landing pages

Looking for automation tips? Explore:
👉 AppFolio Virtual Tour Setup Made Easy: A Complete How-To

🧪 A/B Test Your CTAs

Try testing different messages and link positions in your listings to see what converts better.

Here are some ideas:

  • “🎥 View 3D Tour Now”
  • “👟 Take a Walkthrough Online”
  • “🚀 Skip the Showing – Tour It Now”

For CTA writing ideas, read:
👉 Boost Leasing with AppFolio Virtual Tour Integration

📊 Real Examples That Work

Here’s how successful managers are adding virtual tours in AppFolio:

Full case studies here:
👉 Complete Guide to Adding 3D Tours in AppFolio for Property Managers

🚫 What Not to Do

  • ❌ Don’t paste long messy links without context
  • ❌ Don’t hide the link in a block of text
  • ❌ Don’t forget to test mobile and desktop behavior

Mistakes like these reduce clicks and frustrate renters.

🔄 Keep It Consistent

If you manage dozens of listings, create a reusable block of copy with your tour link. Add it to:

  • All AppFolio property listings
  • Your CRM auto-responses
  • Email templates and newsletters
  • SMS follow-ups

Make setup faster with:
👉 Quick Guide: Setting Up 360° Virtual Tours in AppFolio

❓ Frequently Asked Questions (FAQ)

Can I embed a tour directly inside AppFolio?
No, AppFolio doesn’t support direct iframe embeds—but links work great.

Which virtual tour platform is best?
Matterport is best for high-end listings. CloudPano is ideal for volume and speed. Kuula is affordable and mobile-friendly.

Compare them here:
👉 How to Add External Virtual Tour Links to AppFolio

Can I track tour clicks?
Yes—use Bitly or UTM tracking codes for insight.

✅ Conclusion: Add Virtual Tours to Lease Faster

Virtual tours are the secret weapon of modern leasing teams. Adding them to AppFolio helps you:

🎯 Qualify leads faster
📆 Reduce showing time
💸 Lease units quicker

Want more tutorials? Check out these next:

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Property Marketing
Allows potential buyers to explore properties in detail from anywhere, enhancing the real estate marketing process.
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