AppFolio and Virtual Leasing: Everything You Need to Know

Cloudpano
July 20, 2025
5 min read
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AppFolio and Virtual Leasing: Everything You Need to Know 🏡💻

Virtual leasing has gone from a “nice to have” to a must-have for modern property managers. With AppFolio, property managers can now deliver high-quality leasing experiences completely online—from tour to signature. In this guide, we’ll walk you through how to master virtual leasing with AppFolio using tools like 3D tours, automation, and smart follow-ups.

Let’s dive into the tech, tips, and tools that make this possible 🔧✨

🤔 What is Virtual Leasing with AppFolio?

Virtual leasing allows potential renters to:

  • Tour a property via 3D virtual walkthroughs
  • Ask questions via chat, video, or email
  • Submit applications and sign leases—all online

With AppFolio’s robust platform, you can embed virtual tours, sync with CRMs, collect payments, and automate key steps in the leasing funnel.

🎥 Add 3D Virtual Tours with CloudPano or Matterport

One of the most powerful tools in virtual leasing is the 360° or 3D tour. AppFolio supports links from virtual tour platforms like:

  • CloudPano — affordable, easy-to-use 360° virtual tours
  • Matterport — immersive, industry-standard 3D walkthroughs

To add them to AppFolio:

  1. Generate your virtual tour link.
  2. Go to your AppFolio listing settings.
  3. Paste the link in the “Virtual Tour” field.

👉 Want the full walkthrough? Check out our tutorial on How to Connect Your Matterport Tours to AppFolio Listings Seamlessly.

⚙️ Automate the Process with Zapier + CloudPano

Tired of manually uploading tour links for each new listing?

Use Zapier automation to save time:

  • When a new tour is published on CloudPano
  • A Zap triggers and updates the AppFolio listing with the correct link

Explore this full automation in Automating Virtual Tour Uploads with Zapier + AppFolio.

📝 Digitally Collect Applications and Signatures

AppFolio’s built-in tools let you:

  • Accept online applications
  • Collect e-signatures on lease agreements
  • Handle tenant screening

This means the entire leasing process can be completed without ever stepping foot in an office—saving you and your prospects time and energy.

📲 Mobile-Ready = Better Lead Conversion

AppFolio listings are mobile-friendly. Combined with embedded video and virtual tours, your listing becomes a 24/7 leasing machine 🕒.

📌 See how to optimize mobile listings in Boost Leasing with Matterport 3D Tours Embedded in AppFolio.

💡 Combine Tours + Video + Floor Plans

Don’t stop at virtual tours! You can level-up your listing by combining:

  • Dolly-style AI listing videos
  • 2D and 3D floor plans
  • Branded video walkthroughs

Check out our guide on How to Embed Floor Plans, Videos, and 3D Tours in AppFolio to boost engagement.

🔁 Follow-Up Automation After a Virtual Tour

Once someone views a tour, don’t just wait for them to act. Use AppFolio integrations to trigger follow-up sequences:

  • Email “Thanks for touring” messages
  • Text messages with application links
  • Reminder emails for incomplete applications

Learn how to connect your CRM and automate the journey in Follow-Up After Virtual Tours in AppFolio: What to Send.

📊 Track Engagement and Optimize Listings

AppFolio reporting tools can help you:

  • See which listings get the most views
  • Identify which virtual tours drive conversions
  • Make data-driven decisions about content, layout, and media

Pair it with insights from AppFolio Tour Integration Guide: Uploading Virtual Tours That Convert to improve your marketing strategy.

✅ Summary: Virtual Leasing Workflow in AppFolio

Here’s your blueprint for a complete virtual leasing experience using AppFolio:

  1. 📷 Upload photos and 3D/360 tours
  2. 🎥 Embed videos, floor plans, and AI reels
  3. 📝 Accept digital applications and e-signatures
  4. 🤖 Automate follow-ups and listing updates
  5. 📈 Track performance and optimize continuously

🚀 Ready to Go Fully Virtual?

If you haven’t already, check out our beginner-friendly tutorial: Uploading Virtual Tours to AppFolio Made Easy: A Beginner’s Guide

For real estate teams serious about scaling, virtual leasing is the future—and AppFolio is ready for it 💼🌐

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