Step-by-Step: Uploading and Displaying Virtual Tours on AppFolio

Cloudpano
July 4, 2025
5 min read
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🛠️ Step-by-Step: Uploading and Displaying Virtual Tours on AppFolio

In today’s fast-paced rental market, attention spans are short—but competition is fierce. So how do you make your property listings stand out in a sea of sameness?

Easy: you pair AppFolio with engaging 360° virtual tours 🌀🏘️

If you're managing properties using AppFolio and want to showcase your units more effectively, this guide will walk you through the exact steps to upload and display virtual tours inside your listings. We’ll also share creative tips to maximize your results—and links to free tools and templates.

Let’s turn your listings into leasing machines 🚀

🤔 Why Virtual Tours in AppFolio?

Traditional listings with photos and text are no longer enough. Renters today want:

  • Instant access 🕒
  • Full transparency 🪟
  • Mobile-friendly experiences 📱

Adding a virtual tour helps your listing stand out visually and emotionally, helping renters feel like they’re already “home.”

🔧 What You Need Before You Start

Before uploading anything, you’ll need a few essentials.

✅ 1. A Completed Virtual Tour

Create one using tools like:

  • CloudPano – Fast, mobile-ready 360° tours
  • Pictastic.ai – Combines virtual tours, listing videos, floor plans, and branded delivery pages
  • Matterport – Great for high-end or luxury units

Once you publish the tour, you'll receive a shareable public link (like https://yourtourlink.com/view123).

✅ 2. Admin Access to AppFolio

Make sure you can edit property listings, descriptions, and media settings.

📥 Step-by-Step: Uploading and Displaying Your Virtual Tour

Here’s how to showcase your 360° tour inside your AppFolio listings in just a few minutes:

🔹 Step 1: Copy Your Virtual Tour Link

After generating your virtual tour (CloudPano, Pictastic, or Matterport), copy the direct URL. This is the link that leads to your hosted tour page.

Example:
https://cloudpano.com/tours/abc-123

🔹 Step 2: Log In to AppFolio

Navigate to your AppFolio dashboard.

  • Go to Marketing → Properties
  • Choose the unit or property you want to edit
  • Click Edit Listing Description

🔹 Step 3: Insert the Link Into the Description Field

Add the virtual tour link inside the listing description with a short call-to-action.

Example:

🎥 Explore this unit in 360°: Click here to take a virtual tour

Or…

🌀 Want to preview the unit before visiting? View our virtual walk-through

📌 Note: AppFolio doesn’t support iFrame embeds, but links work perfectly and are mobile-optimized.

🔹 Step 4: Highlight the Tour in Listing Photos (Optional)

Take a screenshot of the virtual tour interface, add a “360°” or “Play” button overlay, and upload it as one of the property photos.

This acts as a visual prompt that a tour is available!

🔹 Step 5: Save and Test Your Listing

✅ View the live listing to confirm that the link is working
✅ Check on mobile to ensure the user experience is smooth
✅ Track engagement over time

🔄 Where Else to Share Your Virtual Tour Link

Don’t stop with AppFolio—get more eyes on your tour using these smart ideas:

📣 1. Add the Tour Link to Auto-Response Emails

When someone inquires about the property, send this:

“Thanks for reaching out! Here’s a 360° virtual tour so you can preview the space right now: [link]”

Set this up as an auto-responder using AppFolio’s built-in templates.

📱 2. Post Clips or Screenshots to Social Media

Post a tour preview on:

  • Facebook Marketplace
  • Instagram Stories/Reels
  • Google Business Profile updates
  • TikTok (walkthrough preview)

🔗 Check out: How Local Businesses Use Google Maps and Street View to Capture More Leads

🌐 3. Build a Branded Media Delivery Page

With tools like Pictastic.ai, you can send renters to one link that includes:

✅ 360° Virtual Tour
✅ Listing Video
✅ Floor Plan
✅ Contact form + Apply Now
✅ Private-labeled URL

Perfect for stand-alone listings and off-market deals.

💡 Pro Tips for Leasing Success

Here are some tactics used by top-performing leasing agents:

🔸 Use “Virtual Tour Included” in Listing Titles

Example:

“2BR Downtown Loft w/ Virtual Tour – Apply Today!”

🔸 Train Your Leasing Team to Promote the Tour

When someone calls or texts, your leasing agent should say:

“Have you had a chance to take the 360° tour yet? That’s the best place to start!”

This builds engagement before you book a showing.

🔸 Track Tour Views and Lead Conversion

Use tools like Pictastic or Google Analytics to monitor how many users click the tour link and convert.

🧠 Real Results From the Field

“We added virtual tour links to our AppFolio listings and leased 5 more units the same month.”
Jill M., Property Manager in Austin, TX

“Having a clickable 360° tour helped us reduce no-shows and made renters more confident.”
Carlos V., Leasing Agent

🔗 Related Blog Posts

🏁 Final Thoughts

You don’t need a developer. You don’t need custom code.
You just need a virtual tour link and a few clicks inside AppFolio.

If you want:
✅ More qualified leads
✅ Faster leasing cycles
✅ Fewer wasted showings

Then adding a tour to every listing is the smartest move you can make today.

You’ll learn exactly how to sell, promote, and scale your tours across every property.

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Cloudpano

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Property Marketing
Allows potential buyers to explore properties in detail from anywhere, enhancing the real estate marketing process.
Automotive Spins
Create an interactive virtual showroom and engage affluent digital buyers with live 360º video calls, all through the CloudPano mobile app for a complete automotive sales solution.
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