How to Add Virtual Tours to AppFolio: Step-by-Step Guide for Property Managers

Cloudpano
July 4, 2025
5 min read
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🏘️ How to Add Virtual Tours to AppFolio: Step-by-Step Guide for Property Managers

Virtual tours have become a must-have in today’s property management game. 🧑‍💼 Whether you're leasing apartments, marketing multi-family units, or managing a portfolio of properties, virtual tours help reduce vacancy rates, attract qualified tenants, and save time on showings. In this guide, we’ll show you exactly how to add virtual tours to AppFolio, one of the most widely-used property management platforms.

By the end of this post, you’ll be able to:
✅ Create engaging virtual tours
✅ Embed them directly into your AppFolio listings
✅ Attract more leads and fill vacancies faster

Let’s dive in! 🚀

👀 Why Use Virtual Tours in AppFolio Listings?

Before we get into the step-by-step, let’s break down why virtual tours matter for AppFolio users:

  • 🏡 Virtual tours increase listing engagement — prospective tenants spend more time on listings that offer immersive media.
  • 🕒 They save time on showings — let your prospects “tour” the unit 24/7 without needing to book a walkthrough.
  • 💰 They reduce turnover and vacancy — by showing the space accurately, you attract better-qualified renters.

👉 Related: Why Virtual Tours Increase Occupancy Rates for Property Managers

🛠️ Step-by-Step: How to Add a Virtual Tour to AppFolio

Step 1: 🎥 Create Your Virtual Tour

There are many ways to create a 360° or 3D virtual tour. Here are your options:

  • Use your phone and the CloudPano 360 mobile app
  • Use a 360° camera like the Insta360 One X or Ricoh Theta
  • Hire a real estate media company or DIY with a tripod

Step 2: 🔗 Get the Shareable Link

Once your tour is published (CloudPano, Matterport, Kuula, or another platform), you’ll need the public URL to embed it into AppFolio.

It should look like:
https://yourtourprovider.com/tour/abc123

Step 3: 🖥️ Log into Your AppFolio Account

Go to your AppFolio Property Manager dashboard.

  1. Navigate to "Properties"
  2. Click on the property you want to update
  3. Go to the "Marketing" tab

Step 4: ✍️ Add the Virtual Tour Link in the Listing Description

There are two main places you can showcase your virtual tour:

✅ Option 1: Add a Clickable Link in the Description

Example text to paste into the listing:
🔗 “Take a 360° Virtual Tour Here: Click to View Tour

Make sure your hyperlink is clickable! You may need to format it in HTML or markdown depending on your AppFolio setup.

✅ Option 2: Embed the Virtual Tour as a Video

If you’ve exported your virtual tour as a video or walkthrough (MP4 or YouTube), you can upload it to your listing media section.

🎬 Tip: Want to convert your 360° photos into an AI-generated walkthrough video?
👉 Use PhotoAIVideo.com

Step 5: ✅ Save and Preview the Listing

Once the link is added:

  • Click Save
  • Preview the listing to test the link
  • Make sure the tour loads smoothly on both desktop and mobile

🎯 Bonus Tip: Test the link from a prospect's point of view. Does it load fast? Is the navigation clear?

🎯 Pro Tips for Getting More Leads With Virtual Tours

If you want to supercharge your AppFolio listings, here are a few insider tips:

1. 🧪 A/B Test Listings With and Without Virtual Tours

You’ll notice more clicks, longer time on page, and higher conversion rates on the ones with tours.

2. 📲 Share the Virtual Tour on Social Media and Email

Don't just let it sit on AppFolio — share it on Instagram, Facebook, and via SMS to leads.

👉 Related: How to Use AI Video to Sell Rental Units Faster

3. 💬 Add a Chatbot With the Virtual Tour Link

Imagine a lead landing on your page and instantly getting a message:
“Hi! Want a virtual tour of this unit? Click here to view it instantly!”
That’s next-level automation. 🔥

Want help setting this up?
👉 Check out LeadStack.ai

🔄 Virtual Tour Platforms That Work With AppFolio

Not all virtual tour software is equal. Here are the most popular platforms that integrate well:

🔑 Final Thoughts

AppFolio makes it easy to manage properties. But if you want to stand out in a crowded rental market, adding virtual tours is the move. 📈

They give your future tenants exactly what they want:
✅ Transparency
✅ Visual info
✅ Convenience

More than that, virtual tours help you close leases faster, even from remote renters.

✅ Action Steps

  1. Choose a virtual tour platform (try CloudPano or PhotoAIVideo)
  2. Create your tour and copy the shareable link
  3. Add it to your AppFolio listing description or video section
  4. Preview and test the listing
  5. Share your tour across all marketing channels

🔗 Related Articles (Internal Link Strategy)

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Cloudpano

Choose The Right 360° Camera

Insta360 ONE RS 1-Inch 360 Edition

  • Compact, ready to go anywhere

  • Interchangeable lens that’s upgradeable

  • Dual 1-inch sensors for improved clarity and low light performance

  • Dynamic range and 6K 360° capture

  • 360° photo resolution at 21MP

Learn More

Insta360 X4

  • 8K 360° video recording for ultra-detailed visuals.

  • 4K single-lens mode for traditional wide-angle shots.

  • Invisible selfie stick effect for drone-like perspectives.

  • 2.5-inch touchscreen with Gorilla Glass protection.

  • Waterproof up to 33ft for underwater shooting.

Learn More

Ricoh Theta Z1

  • 360° photo resolution in 23MP

  • Slim design at 24 mm thick

  • Built-in image stabilization for smooth video capture.

  • Internal 19GB storage for photo and video storage.

  • Wireless connectivity for remote control and sharing.

Learn More

Ricoh Theta X

  • 60MP 360° still images for high-resolution photography.

  • 5.7K 360° video recording at 30fps.

  • 2.25-inch touchscreen for intuitive control.

  • USB Type-C port for fast charging and data transfer.

  • MicroSD card slot for expandable storage.

Learn More
Property Marketing
Allows potential buyers to explore properties in detail from anywhere, enhancing the real estate marketing process.
Automotive Spins
Create an interactive virtual showroom and engage affluent digital buyers with live 360º video calls, all through the CloudPano mobile app for a complete automotive sales solution.
Interactive Floor Plans
Create 2D and 3D floor plans with measurements in 4 minutes or less, all from your phone. Download the Floor Plan Scanner app and get your first scan free.

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