If you're not familiar with CNAME records, contact your domain host, who can help you. You can use the email template below when you call or email their support team.
To add the CNAME record to your domain host, follow the steps below. See your domain host’s documentation for more specific instructions.
Your record should look similar to one of the tables below:
Verification CNAME Record
|Record type||Label/Host field||Time To Live (TTL)||Destination/Target field|
|CNAME||tours||3600 or leave the default||app.cloudpano.com|
Example CNAME from actual Host
Save your record.
Use this template to email your domain host for help adding your unique CNAME record to your DNS records. Enter your unique Label/Host and Destination/Target text into the email before sending it to your domain host’s Support team.
Would you please help me add a CNAME record to my domain's DNS records?
My domain is: <mydomain.com>
My CNAME record (destination/target) is: <app.cloudpano.com>
My CNAME record (host/label) points to: <[subdomain]>
Please contact me at:
Webhosting company Bluehost has a great write-up and video to learn more about CNAME records.
Please email us at firstname.lastname@example.org to tell us you have performed these steps. We will then activate your domain and your new URL will be live within 24 hours.